DOC-REF: FRC-2026-04-28Rev 04 / 2026

Section 8.4 - Register entry

DOC-REF: FRC-MKT-F1510057481

BMC Helix

BMC Helix, Inc. lists BMC Helix on the FedRAMP Marketplace with the status FedRAMP Certified, at Moderate impact, on the Agency path under the Rev5 process. Package F1510057481, read from the marketplace feed as of September 3, 2026.

FedRAMP CertifiedRev5Agency path

Section A. Register entry

What the marketplace records

FedRAMP package ID
F1510057481
Cloud service provider
BMC Helix, Inc.
Certification status
FedRAMP Certified
Impact level
Moderate
Certification class
Class C (Moderate)
Authorization path
Agency
Certification type
Rev5
Marketplace phase
Ongoing Certification
Deployment model
Hybrid Cloud
Register snapshot
September 3, 2026
Service model
SaaS
Certification date
May 5, 2016
Status date
May 5, 2016
Annual assessment
December 1, 2011
Agency authorizations
4
Recorded reuses
3
Business categories
Collaboration, Customer Service, Cybersecurity & Risk Management, Human Resources, System Administration
Milestones on record
3

The marketplace carries BMC Helix under package F1510057481 with 19 recorded fields. Its certification date is May 5, 2016. A-LIGN Compliance and Security, Inc. dba A-LIGN is named as the independent assessor, with an annual assessment date of December 1, 2011. 4 agencies are listed as having authorized it, among them Corporation for National & Community Service, Department of Agriculture, Department of the Interior and 1 more, and the feed records 3 reuses of the package. It is delivered as SaaS on a hybrid cloud, filed under 5 business categories including Collaboration, Customer Service, Cybersecurity & Risk Management and 2 more.

Section B. Milestones

3 entries in the marketplace event log

Most recent first, as recorded by FedRAMP.

Event log
DateCategoryRecorded
May 5, 2016Status ChangeStatus changed from PMO Review to FedRAMP Certified
September 30, 2015Status ChangeStatus changed from Agency Review to FedRAMP In Process
September 30, 2015Status ChangeStatus set to Agency Authorization In Process

Section C. Cost context

What reaching Moderate costs

Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.

Cost context

Budget for a Moderate authorization

Initial authorization$800,000 to $2,000,000
Continuous monitoring$150,000 to $350,000 a year
Typical timeline12 to 18 months
Control baseline325+ controls
Annual assessment$90,000 to $260,000 a year

Our published planning range for a provider pursuing Moderate. It is not a figure any listed provider has disclosed.

Read the FedRAMP Moderate cost guide / annual assessment cost / continuous monitoring cost

Path

Agency Authorization is the route for 578 of the offerings on the marketplace. Our cost pages put it at $800,000 to $2,000,000 over 12 to 18 months for Moderate. Agency authorization cost

Assessment and monitoring

An annual assessment date of December 1, 2011 is on the record, and that assessment recurs for as long as the package stays listed. Annual assessment cost / continuous monitoring cost

Section E. Agencies on the record

4 agencies listed against this package

As published on the marketplace. An agency named here has issued its own authorization to operate; FedRAMP does not issue ATOs itself.

  • Corporation for National & Community Service
  • Department of Agriculture
  • Department of the Interior
  • United States Forest Service

Section G. Nearest entries on the register

Comparable offerings

Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.

Section H. Description

As published on the marketplace

The provider's own description of the service, reproduced from the FedRAMP feed without edits.

BMC Helix in the AWS cloud accelerates agencies on their enterprise modernization journey. Organizations that are migrating to the cloud require a process that is seamless, successful, and uncompromising on security. This is particularly important to federal agencies that are experiencing ever-changing and demanding missions. Some highlights of the BMC solution include but are not limited to: * BMC Helix Portfolio Management - A comprehensive graphical tool that seamlessly connects Project and Portfolio Management with idea sourcing, idea management, and demand generation * BMC Helix Operations Management with AIOps - Predictive IT with AIOps, with service-centric monitoring, advanced event management, root cause isolation, and intelligent automation to improve performance * BMC Helix Continuous Optimization - Predictive analytics to manage IT resources with support for Kubernetes and pods, microservices, containers, and multi-cloud * BMC Helix Discovery - Discovery and dependency modeling delivers instant visibility into hardware, software, and services across multi-cloud, hybrid, and on-premises environments * BMC Helix ITSM (with Digital Workplace) - The gold standard in service management (previously authorized - now updated to v21.3) BMC Helix empowers organizations to: * Enable proactive service resolution, providing the ability to monitor, service, and remediate events as they occur * Accelerate agency enterprise modernization * Drive innovation as part of their digital transformation * Reduce costs and increase efficiencies * Deliver the industry-leading enterprise service management SaaS solution from the AWS cloud * Deliver the industry-leading enterprise operations management with AIOps SaaS solution from the AWS cloud * Leverage a modern persona based UX optimized across devices * Manage with powerful, stunning reports and visualizations allowing data driven insights Optimized for ITIL® 4, a leader in the Gartner Magic Quadrant for IT Service Support Management Tools and optimized specifically for government agencies, BMC Helix is hosted in the FedRAMP compliant Amazon Web Services (AWS) cloud and can be tailored to the needs of any agency with rapid implementations, flexible configuration, huge scalability and easy upgrades. Agencies using this service * Corporation for National & Community Service (CNCS) * Department of Agriculture * Office of Personnel Management * United States Forest Service

Next step

What the same authorization would cost you

The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.

Provenance and independence

Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 3, 2026; this copy was taken on September 5, 2026.

GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.

FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.

DOC-REF: FRC-2026-04-28 / Updated 2026-04-28