Section 8.4 - Register entry
DOC-REF: FRC-MKT-FR2606141075
Entratus Conversational AI Platform
Entratus lists Entratus Conversational AI Platform on the FedRAMP Marketplace with the status FedRAMP Certified, at Moderate impact, on the Program path under the 20x Pilot process. Package FR2606141075, read from the marketplace feed as of September 28, 2026.
Section A. Register entry
What the marketplace records
- FedRAMP package ID
- FR2606141075
- Cloud service provider
- Entratus
- Certification status
- FedRAMP Certified
- Impact level
- Moderate
- Certification class
- Class C (Moderate)
- Authorization path
- Program
- Certification type
- 20x Pilot
- Marketplace phase
- Ongoing Certification
- Deployment model
- Public Cloud
- Register snapshot
- September 28, 2026
- Service model
- SaaS
- Independent assessor
- A-LIGN Compliance and Security, Inc. dba A-LIGN
- Certification date
- May 6, 2026
- Status date
- May 6, 2026
- Annual assessment
- May 7, 2011
- Agency authorizations
- 1
- Business categories
- Collaboration, Communication, Contact Center, Customer Service
- Milestones on record
- 2
The marketplace carries Entratus Conversational AI Platform under package FR2606141075 with 18 recorded fields. Its certification date is May 6, 2026. A-LIGN Compliance and Security, Inc. dba A-LIGN is named as the independent assessor, with an annual assessment date of May 7, 2011. 1 agency is listed as having authorized it, among them Federal Risk and Authorization Management Program. It is delivered as SaaS on a public cloud, filed under 4 business categories including Collaboration, Communication, Contact Center and 1 more.
Section B. Milestones
2 entries in the marketplace event log
Most recent first, as recorded by FedRAMP.
| Date | Category | Recorded |
|---|---|---|
| May 6, 2026 | Status Change | Status changed from Initial Program Review to FedRAMP Certified |
| December 2, 2025 | Status Change | Status set to FedRAMP In Process |
Section C. Cost context
What reaching Moderate costs
Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.
Cost context
Budget for a Moderate authorization
Our published planning range for a provider pursuing Moderate. It is not a figure any listed provider has disclosed.
Read the FedRAMP Moderate cost guide / annual assessment cost / continuous monitoring cost
Path
The marketplace records 105 offerings on the Program path, 63 of them 20x. Our 20x page covers what that model is estimated to cost. FedRAMP 20x cost analysis
Assessment and monitoring
An annual assessment date of May 7, 2011 is on the record, and that assessment recurs for as long as the package stays listed. Annual assessment cost / continuous monitoring cost
Section E. Agencies on the record
1 agency listed against this package
As published on the marketplace. An agency named here has issued its own authorization to operate; FedRAMP does not issue ATOs itself.
- Federal Risk and Authorization Management Program
Section G. Nearest entries on the register
Comparable offerings
Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.
- Aeroplicity
Aeroplicity Inc.
FedRAMP Certified, Moderate impact, Program path, 20x Pilot, certified April 10, 2026.
- Meridian LMS
Meridian Knowledge Solutions, LLC
FedRAMP Certified, Moderate impact, Program path, 20x Pilot, certified March 6, 2026.
- Filevine Platform
Filevine
FedRAMP Certified, Moderate impact, Program path, 20x Pilot, certified May 6, 2026.
- Paramify Cloud
Paramify
FedRAMP Certified, Moderate impact, Program path, 20x Pilot, certified March 6, 2026.
- ChatGPT Enterprise and API Platform
OpenAI
FedRAMP Certified, Moderate impact, Program path, 20x Pilot, certified January 9, 2026.
Section H. Description
As published on the marketplace
The provider's own description of the service, reproduced from the FedRAMP feed without edits.
Our cloud-based platform enables organizations to build and deploy intelligent virtual assistants capable of: Multi-Channel Engagement: Natural language conversations via voice, web, and SMS channels with seamless handoff capabilities. Flexible API Integration: Connect to various data sources and third-party systems for real-time information retrieval and processing. Compliance-First Architecture: Built-in audit trails, conversation recording transcript generation, and comprehensive logging for regulatory requirements. Scalable Multi-Tenant Infrastructure: Supporting enterprise, government agencies, and commercial applications. Security & Compliance Features End-to-end encryption for all data in transit and at rest. Comprehensive audit logging of all system interactions and decision chains. Role-based access control with multi-factor authentication. Automated quality assurance through scorecard systems. Human-in-the-loop oversight capabilities. Platform Capabilities Custom AI agent development for specific business processes. Integration with public APIs (e.g., insurance quoting). Workflow automation and intelligent routing. Real-time transcription and analytics. Bias monitoring and performance evaluation tools. Our platform provides organizations with the tools to create transparent, auditable, and efficient AI-powered customer interactions while maintaining strict security and compliance standards required for sensitive data handling.
Next step
What the same authorization would cost you
The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.
Provenance and independence
Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 28, 2026; this copy was taken on October 3, 2026.
GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.
FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.