PagerDuty Operations Cloud

PagerDuty lists PagerDuty Operations Cloud on the FedRAMP Marketplace with the status FedRAMP Certified, at Low impact, on the Agency path under the Rev5 process. Package FR2310974411, read from the marketplace feed as of September 3, 2026.

FedRAMP CertifiedRev5Agency path

Section A. Register entry

What the marketplace records

FedRAMP package ID: FR2310974411
Cloud service provider: PagerDuty
Certification status: FedRAMP Certified
Impact level: Low
Certification class: Class B (Low)
Authorization path: Agency
Certification type: Rev5
Marketplace phase: Ongoing Certification
Deployment model: Public Cloud
Register snapshot: September 3, 2026
Service model: SaaS
Independent assessor: Fortreum, LLC
Certification date: March 10, 2025
Status date: March 10, 2025
Annual assessment: March 22, 2011
Agency authorizations: 2
Recorded reuses: 72
Business categories: Customer Service, Development Tools, Operations Management, System Administration
SAM.gov UEI: KLLLAKNNNMK6
Dependent offerings: 10
Milestones on record: 3

The marketplace carries PagerDuty Operations Cloud under package FR2310974411 with 21 recorded fields. Its certification date is March 10, 2025. Fortreum, LLC is named as the independent assessor, with an annual assessment date of March 22, 2011. 2 agencies are listed as having authorized it, among them Department of Veterans Affairs and Federal Student Aid, and the feed records 72 reuses of the package. It is delivered as SaaS on a public cloud, filed under 4 business categories including Customer Service, Development Tools, Operations Management and 1 more. 10 other offerings on the register are listed as dependent on this one, among them Asana, Cellebrite Government Cloud (CGC) and AppDynamics GovAPM. Its SAM.gov unique entity identifier is KLLLAKNNNMK6.

Section B. Milestones

3 entries in the marketplace event log

Most recent first, as recorded by FedRAMP.

Event logFR2310974411

Date	Category	Recorded
March 10, 2025	Status Change	Status changed from PMO Review to FedRAMP Certified
March 23, 2024	Status Change	Status changed from Agency Review to FedRAMP In Process
July 18, 2023	Status Change	Status set to Agency Authorization In Process

Section C. Cost context

What reaching Low costs

Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.

Cost context

Budget for a Low authorization

Initial authorization$350,000 to $500,000

Continuous monitoring$60,000 to $120,000 a year

Typical timeline9 to 12 months

Control baselineup to 125 controls

Our published planning range for a provider pursuing Low. It is not a figure any listed provider has disclosed.

Read the FedRAMP Low cost guide / continuous monitoring cost

Path

Agency Authorization is the route for 578 of the offerings on the marketplace. Our cost pages put it at $800,000 to $2,000,000 over 12 to 18 months for Moderate. Agency authorization cost

Assessment and monitoring

An annual assessment date of March 22, 2011 is on the record, and that assessment recurs for as long as the package stays listed. Annual assessment cost / continuous monitoring cost

Section E. Agencies on the record

2 agencies listed against this package

As published on the marketplace. An agency named here has issued its own authorization to operate; FedRAMP does not issue ATOs itself.

Department of Veterans Affairs
Federal Student Aid

Section F. Dependent offerings

10 listed offerings build on this package

From the marketplace's dependent products view. A provider that inherits controls from a package below it carries a narrower assessment boundary of its own, which is one of the larger levers on authorization cost.

Inheritance is why boundary scope moves a budget more than headcount does. The hidden costs page sets out where scope creeps back in.

Section G. Nearest entries on the register

Comparable offerings

Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.

Keyfactor for Government
Keyfactor
FedRAMP Certified, Moderate impact, Agency path, Rev5, certified May 13, 2026.
Ontario Cloud Federal (OCF)
Ontario Systems, LLC d/b/a Finvi
FedRAMP Certified, Moderate impact, Agency path, Rev5, certified January 31, 2023.
Rescale Platform
Rescale
FedRAMP Certified, Moderate impact, Agency path, Rev5, certified January 31, 2022.
Intelligent Technology Management System (ITMS)
WidePoint Integrated Solutions Corp.
FedRAMP Certified, Moderate impact, Agency path, Rev5, certified February 19, 2025.
Aqua Platform for Government
Aqua Security Software Inc.
FedRAMP Certified, High impact, Agency path, Rev5, certified March 31, 2025.

Section H. Description

As published on the marketplace

The provider's own description of the service, reproduced from the FedRAMP feed without edits.

The PagerDuty Operations Cloud is a comprehensive platform that enables automated detection, diagnosis, and response to a wide range of events, including customer support alerts, suspicious or abnormal behavior, system disruptions, and performance-impacting incidents. By leveraging advanced event orchestration and intelligent aggregation features, PagerDuty enhances the signal-to-noise ratio, allowing organizations to prioritize critical alerts while minimizing distractions from less significant events. With automated actions, the platform can trigger predefined workflows before human intervention is needed, accelerating resolution times and ensuring seamless incident management. On-call scheduling capabilities ensure continuous 24/7 coverage of critical activities, empowering teams to swiftly triage events, including customer support tickets, system alerts, and operational disruptions, and effectively mobilize the appropriate responders to manage incident resolution and recovery. Real-time status updates and external-facing status pages keep stakeholders informed throughout the resolution process.

Next step

What the same authorization would cost you

The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.

Open the Cost Worksheet →More FedRAMP Certified offerings

Provenance and independence

Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 3, 2026; this copy was taken on September 5, 2026.

GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.

FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.