Section 8.4 - Register entry
DOC-REF: FRC-MKT-F1606097904A
Qualtrics XM Platform - High
Qualtrics, LLC lists Qualtrics XM Platform - High on the FedRAMP Marketplace with the status FedRAMP Certified, at High impact, on the Agency path under the Rev5 process. Package F1606097904A, read from the marketplace feed as of September 3, 2026.
Section A. Register entry
What the marketplace records
- FedRAMP package ID
- F1606097904A
- Cloud service provider
- Qualtrics, LLC
- Certification status
- FedRAMP Certified
- Impact level
- High
- Certification class
- Class D (High)
- Authorization path
- Agency
- Certification type
- Rev5
- Marketplace phase
- Ongoing Certification
- Deployment model
- Government Community Cloud
- Register snapshot
- September 3, 2026
- Service model
- SaaS
- Independent assessor
- Schellman Compliance, LLC
- Certification date
- July 8, 2025
- Status date
- July 8, 2025
- Annual assessment
- June 5, 2011
- Agency authorizations
- 36
- Recorded reuses
- 35
- Business categories
- Analytics, Communication, Contact Center, Customer Relations Management (CRM), Customer Service, Data Management, Education & Training, Human Resources, Marketing & Sales, Research
- SAM.gov UEI
- DT8KJHZXVJH5
- Milestones on record
- 3
The marketplace carries Qualtrics XM Platform - High under package F1606097904A with 20 recorded fields. Its certification date is July 8, 2025. Schellman Compliance, LLC is named as the independent assessor, with an annual assessment date of June 5, 2011. 33 agencies are listed as having authorized it, among them Argonne National Laboratory, Centers for Disease Control and Prevention, Commodity Futures Trading Commission and 30 more, and the feed records 35 reuses of the package. It is delivered as SaaS on a government community cloud, filed under 10 business categories including Analytics, Communication, Contact Center and 7 more. Its SAM.gov unique entity identifier is DT8KJHZXVJH5.
Section B. Milestones
3 entries in the marketplace event log
Most recent first, as recorded by FedRAMP.
| Date | Category | Recorded |
|---|---|---|
| July 8, 2025 | Status Change | Status changed from PMO Review to FedRAMP Certified |
| June 9, 2025 | Status Change | Status changed from Agency Review to FedRAMP In Process |
| February 11, 2025 | Status Change | Status set to Agency Authorization In Process |
Section C. Cost context
What reaching High costs
Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.
Cost context
Budget for a High authorization
Our published planning range for a provider pursuing High. It is not a figure any listed provider has disclosed.
Read the FedRAMP High cost guide / annual assessment cost / continuous monitoring cost
Path
Agency Authorization is the route for 578 of the offerings on the marketplace. Our cost pages put it at $800,000 to $2,000,000 over 12 to 18 months for Moderate. Agency authorization cost
Assessment and monitoring
An annual assessment date of June 5, 2011 is on the record, and that assessment recurs for as long as the package stays listed. Annual assessment cost / continuous monitoring cost
Section E. Agencies on the record
33 agencies listed against this package
As published on the marketplace. An agency named here has issued its own authorization to operate; FedRAMP does not issue ATOs itself.
- Argonne National Laboratory
- Centers for Disease Control and Prevention
- Commodity Futures Trading Commission
- Consumer Financial Protection Bureau
- Consumer Product Safety Commission
- Cybersecurity & Infrastructure Security Agency
- DOJ Office of the Inspector General
- Department of Agriculture
- Department of Health and Human Services
- Department of Labor
- Department of State
- Department of the Interior
- Environmental Protection Agency
- Federal Deposit Insurance Corporation
- Federal Trade Commission
- Fermi National Accelerator Laboratory
- First Responder Network Authority
- Food and Drug Administration
- General Services Administration
- Interior Business Center
- National Cancer Institute
- National Institute of Standards and Technology
- National Nuclear Security Administration / Kansas City Field Office
- National Oceanic and Atmospheric Administration
- National Science Foundation
- Social Security Administration
- Transportation Security Administration
- US Fish and Wildlife Service
- United States Census Bureau
- United States Geological Survey
- United States International Trade Commission
- United States Patent and Trademark Office
- United States Securities and Exchange Commission
Section G. Nearest entries on the register
Comparable offerings
Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.
- Box Enterprise Cloud Content Collaboration Platform
Box Inc.
FedRAMP Certified, High impact, Agency path, Rev5, certified March 25, 2025.
- Appian Government Cloud - High
Appian
FedRAMP Certified, High impact, Agency path, Rev5, certified April 3, 2025.
- Storm Cloud Contact Center
Content Guru
FedRAMP Certified, High impact, Agency path, Rev5, certified March 20, 2025.
- IBM Federal ATOM
IBM
FedRAMP Certified, High impact, Agency path, Rev5, certified November 13, 2025.
- Ask Sage
Ask Sage, Inc.
FedRAMP Certified, High impact, Agency path, Rev5, certified January 24, 2025.
Section H. Description
As published on the marketplace
The provider's own description of the service, reproduced from the FedRAMP feed without edits.
The Qualtrics XM Platform is a SaaS offering, hosted in a multi-tenant Government cloud environment, designed to support US federal agencies in managing employee experience (EX), customer experience (CX), and conducting strategic research. Subscriptions to the platform and related professional services (research, implementation, and engineering) are available. The platform enables agencies to deploy surveys for systematic data acquisition from various stakeholders. It supports listening across channels to collect data from web properties, mobile applications, email communications, social media, and integrated contact center analytics systems. This facilitates comprehensive data collection across multiple interaction points. Capabilities for understanding and improving the digital experience are included, allowing for analysis of user interactions on digital interfaces. The platform supports the collection of product feedback and website feedback to inform development and user experience enhancements. The Qualtrics XM Platform provides tools for measurement of experience data and offers functionalities for both quantitative and qualitative analysis. Integrated artificial intelligence (AI) capabilities enhance data analysis by identifying key themes, predicting trends, and surfacing actionable insights from structured and unstructured data, including open-text feedback from surveys and other channels. These AI features assist in understanding the nuances of listening across channels and improving the efficiency of data collection analysis. The platform supports the implementation of closed loop feedback mechanisms to facilitate action based on collected and analyzed insights. The platform is accessible to public sector entities, including federal, state, local, and tribal governments, as well as research institutions, federal contractors, and government contractors.
Next step
What the same authorization would cost you
The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.
Provenance and independence
Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 3, 2026; this copy was taken on September 5, 2026.
GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.
FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.