Section 8.4 - Register entry
DOC-REF: FRC-MKT-FR2635050850
Toonimo Digital Adoption Platform
Toonimo Inc. lists Toonimo Digital Adoption Platform on the FedRAMP Marketplace with the status Initial Implementation, at no impact level listed, on the Program path under the 20x process. Package FR2635050850, read from the marketplace feed as of September 28, 2026.
Section A. Register entry
What the marketplace records
- FedRAMP package ID
- FR2635050850
- Cloud service provider
- Toonimo Inc.
- Certification status
- Initial Implementation
- Impact level
- Not listed
- Certification class
- Not listed
- Authorization path
- Program
- Certification type
- 20x
- Marketplace phase
- Initial Implementation
- Deployment model
- Public Cloud
- Register snapshot
- September 28, 2026
- Service model
- SaaS
- Status date
- September 21, 2026
- Business categories
- Analytics, Artificial Intelligence (AI), Content Management System (CMS), Customer Service, Education & Training
- Milestones on record
- 1
The marketplace carries Toonimo Digital Adoption Platform under package FR2635050850 with 14 recorded fields. Its current status was set on September 21, 2026. No independent assessor is named on the record. No agency authorizations are listed against it in the current feed. It is delivered as SaaS on a public cloud, filed under 5 business categories including Analytics, Artificial Intelligence (AI), Content Management System (CMS) and 2 more.
Section B. Milestones
1 entry in the marketplace event log
Most recent first, as recorded by FedRAMP.
| Date | Category | Recorded |
|---|---|---|
| September 21, 2026 | Status Change | Status set to Initial Implementation |
Section C. Cost context
What reaching this stage costs
Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.
Cost context
No range published for this level
The marketplace lists no impact level here, so no cost range is quoted. Our impact level reference sets out what each baseline costs to reach.
Read the impact level reference / continuous monitoring cost
Path
The marketplace records 105 offerings on the Program path, 63 of them 20x. Our 20x page covers what that model is estimated to cost. FedRAMP 20x cost analysis
20x
This package is on the 20x track. Our 20x page puts an early estimate of $100,000 to $300,000 on a Low or Moderate authorization under 20x against $500,000 to $2,000,000+ on the traditional path. Those are estimates from early pilot data, not observed invoices. 20x cost analysis
Section D. Services in scope
3 services listed inside the assessment boundary
In-application walkthroughs
Interactive, in-app guidance overlaid on customer web applications to complete tasks and reduce support load.
AI chatbot and voicebot
Grounded conversational assistance with human handoff, used inside customer applications and contact-center flows.
Process intelligence and analytics
Task completion, proficiency, and funnel analytics for authors and operators.
Section G. Nearest entries on the register
Comparable offerings
Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.
- MyEvaluations
MyEvaluations.com Inc.
Initial Implementation, no impact level listed, Program path, 20x.
- Alira
Skyward IT Solutions
Initial Implementation, no impact level listed, Program path, 20x.
- Leadership Connect
Leadership Connect, Inc.
Initial Implementation, no impact level listed, Program path, 20x.
- Concourse Platform
Concourse Tech Inc.
Initial Implementation, no impact level listed, Program path, 20x.
- Vastian (MediaLab by Vastian)
MediaLab Solutions LLC
Initial Implementation, no impact level listed, Program path, 20x.
Section H. Description
As published on the marketplace
The provider's own description of the service, reproduced from the FedRAMP feed without edits.
Toonimo is a cloud-native SaaS digital adoption platform that delivers in-application walkthroughs, AI chatbot and voicebot guidance, process intelligence, and analytics so organizations can help employees and constituents complete tasks in existing web applications. The FedRAMP authorization boundary is commercial Amazon Web Services only (containers on Kubernetes/EKS, managed database, object storage, CDN, WAF, KMS). Oracle Cloud Infrastructure is used for some commercial non-federal tenants and is outside this boundary. Target certification: FedRAMP 20x Class C (Moderate) via Program Certification (no agency sponsor). Marketplace status: Initial Implementation. FedRAMP ID pending assignment.
Next step
What the same authorization would cost you
The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.
Provenance and independence
Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 28, 2026; this copy was taken on October 3, 2026.
GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.
FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.