Section 8.4 - Register entry
DOC-REF: FRC-MKT-FR2321143030
Content Manager Records Management Application (RMA) Cloud Service Offering (CSO)
Information First, Inc. lists Content Manager Records Management Application (RMA) Cloud Service Offering (CSO) on the FedRAMP Marketplace with the status Legacy FedRAMP Ready, at Moderate impact, on the Agency path under the Rev5 process. Package FR2321143030, read from the marketplace feed as of September 3, 2026.
Section A. Register entry
What the marketplace records
- FedRAMP package ID
- FR2321143030
- Cloud service provider
- Information First, Inc.
- Certification status
- Legacy FedRAMP Ready
- Impact level
- Moderate
- Certification class
- Class C (Moderate)
- Authorization path
- Agency
- Certification type
- Rev5
- Marketplace phase
- Legacy FedRAMP Ready
- Deployment model
- Government Community Cloud
- Register snapshot
- September 3, 2026
- Service model
- SaaS
- Independent assessor
- First Information Technology Services, Inc.
- Status date
- October 10, 2024
- FedRAMP Ready date
- October 10, 2024
- Business categories
- Collaboration, Construction, Content Management System (CMS), Customer Relations Management (CRM), Cybersecurity & Risk Management, Data Management, Design & Multimedia, Human Resources, Legal & Policy, Storage
- SAM.gov UEI
- L4YRB111WR81
- Small business
- Flagged on the marketplace record
- Milestones on record
- 1
The marketplace carries Content Manager Records Management Application (RMA) Cloud Service Offering (CSO) under package FR2321143030 with 18 recorded fields. Its current status was set on October 10, 2024, and a FedRAMP Ready date of October 10, 2024. First Information Technology Services, Inc. is named as the independent assessor. No agency authorizations are listed against it in the current feed. It is delivered as SaaS on a government community cloud, filed under 10 business categories including Collaboration, Construction, Content Management System (CMS) and 7 more. Its SAM.gov unique entity identifier is L4YRB111WR81. Information First, Inc. is flagged as a small business on the record.
Section B. Milestones
1 entry in the marketplace event log
Most recent first, as recorded by FedRAMP.
| Date | Category | Recorded |
|---|---|---|
| October 10, 2024 | Status Change | Status set to Legacy FedRAMP Ready |
Section C. Cost context
What reaching Moderate costs
Our own published ranges for a provider going through this level. Nothing here is a figure this provider has disclosed.
Cost context
Budget for a Moderate authorization
Our published planning range for a provider pursuing Moderate. It is not a figure any listed provider has disclosed.
Read the FedRAMP Moderate cost guide / annual assessment cost / continuous monitoring cost
Path
Agency Authorization is the route for 578 of the offerings on the marketplace. Our cost pages put it at $800,000 to $2,000,000 over 12 to 18 months for Moderate. Agency authorization cost
Assessment and monitoring
No annual assessment date is on the record. Assessment recurs annually for as long as a package stays listed. Annual assessment cost / continuous monitoring cost
Section G. Nearest entries on the register
Comparable offerings
Scored on impact level, path, status, shared business categories and how close the two entries sit in the register's own timeline.
- Persona for Government
Persona
Legacy FedRAMP Ready, Moderate impact, Agency path, Rev5.
- PlanStreet Case Management System
PlanStreet
Legacy FedRAMP Ready, Moderate impact, Agency path, Rev5.
- LambdaX Contract Lifecycle Management (CLM) for Government
Cognitus, an IBM Company
Legacy FedRAMP Ready, Moderate impact, Agency path, Rev5.
- TechnoMile GovCloud Platform
TechnoMile
Legacy FedRAMP Ready, Moderate impact, Agency path, Rev5.
- Managed Access Gateway with Managed Microsoft 365
Exostar
Legacy FedRAMP Ready, Moderate impact, Agency path, Rev5.
Section H. Description
As published on the marketplace
The provider's own description of the service, reproduced from the FedRAMP feed without edits.
Information First's Content Manager Records Management Application (RMA) Cloud Service Offering (CSO) is a secure, scalable, DoD 5015.02-certified Records Management Application (RMA) providing Enterprise Content Management (ECM), NARA-compliant Electronic Document and Records Management (EDRM), and workflows for Freedom of Information Act (FOIA), Privacy Act, and case management. Leveraging Commercial-off-the-Shelf (COTS) software from OpenText, the Content Manager RMA CSO can be accessed from either a desktop client or a web browser interface providing agency customers with simple, straightforward records management features that can support virtually any file type and be tailored to meet the needs of any organization. The Content Manager RMA CSO is fully configurable, with features such as check-in/check-out and versioning, redaction and renditions, file plans and disposition workflows, metadata management, OCR, search and query functions, dashboards and role-based access control, allowing agency customers to have full control over their records management processes at every stage of a record's lifecycle. The Content Manager RMA CSO facilitates compliance with NARA's Universal Electronic Records Management requirements, DoD 8180.01, OMB M-19-21 and M-23-07. The RMA CSO also meets NIST SP 800-145 essential characteristics for cloud computing, including on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service while also incorporating AI and machine learning for advanced search and auto-categorization. The Content Manager RMA is delivered as a SaaS offering using a multi-tenant Government Community Cloud computing environment, available to federal, state, local, tribal, territorial, federally funded research centers (FFRDCs), contractors working on behalf of the government, or lab entities.
Next step
What the same authorization would cost you
The worksheet turns an impact level, an existing security posture and an organization size into a line-by-line budget, with the 3PAO fee split out.
Provenance and independence
Source: the FedRAMP Marketplace product feed, produced by the General Services Administration. The feed's own last-change stamp is September 3, 2026; this copy was taken on September 5, 2026.
GSA's disclaimers page states that FedRAMP content about a specific commercial product or service is provided for the information and convenience of the public and “does not constitute endorsement, recommendation, or favoring by the General Services Administration”. A listing here is a record of a certification status, not a judgment about the product.
FedRAMPCost.com is an independent cost reference. We are not affiliated with FedRAMP, the GSA, any provider listed on this page, or any assessment organization, and no provider pays to appear in this register.